Precertification Status Check

Enter your reference number below to view the current status of a request. This tool pulls real-time information directly from our system. If the request is still under review, you may see limited details until processing is complete. Once finalized, additional information will be available here.

For the fastest and most complete experience, we recommend using the Hines Provider Portal. Through the portal you can:

• submit precertification requests
• receive determinations as soon as they are available
• access approvals in real time when applicable
• download precertification letters whenever you need them.

Click here for more information!