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Hines Debuts Optimal Health at IFEBP ’25 in Hawaii

By November 19, 2025News, News

by Rich Nagel

rnagel@hinesassoc.com

At Hines, we know that healthy employees are the backbone of a productive, innovative, and resilient organization. That belief guided the development of Optimal Health, our newest and most comprehensive clinical support offering, formally introduced at the International Foundation of Employee Benefit Plans (IFEBP) 71st Annual Employee Benefits Conference in Honolulu, Hawaiʻi. This program represents a new standard in employee health, taking prevention, disease management, and biometric monitoring to levels not traditionally accessible to employer-sponsored benefits plans.

The IFEBP conference, widely regarded as one of the most important gatherings for trustees, plan sponsors, and health benefit leaders, provided the ideal venue for unveiling a solution built to meet the demands of a workforce facing historically high levels of chronic disease, stress, and long-term health risks.(ifebp.org)


The Urgency: Why Workforce Health Needs a Redefined Approach

The modern workforce is facing a silent crisis driven by preventable and manageable health conditions. Research from the Integrated Benefits Institute shows that poor health costs employers $575 billion every year, representing a profound economic drag on businesses of all sizes.(news.ibiweb.org) That total includes medical expenses but also productivity losses that are often overlooked.

Even more striking are the 1.5 billion days of lost productivity tied directly to illness and chronic disease.(news.ibiweb.org) Not only is absenteeism rising, but presenteeism, where employees show up but perform at significantly reduced capacity, now accounts for the majority of lost productivity.

The prevalence of chronic conditions is also increasing at a staggering rate. Recent national workforce health data found that 78 percent of workers have at least one chronic condition.(prnewswire.com) Even more concerning is the rise in multimorbidity: workers with three or more chronic conditions are now missing 7.8 workdays per year, more than triple the absenteeism rate of their healthier colleagues.(prnewswire.com)

These numbers make one point clear: traditional wellness programs, step-counting challenges, and basic care navigation services are not sufficient. Employers need clinical-grade prevention, high-touch coaching, and data-driven intervention to meaningfully protect their workforce and their financial health.


Introducing Optimal Health by Hines Healthy Tomorrows

Optimal Health is not a repackaged wellness program. It is a tiered clinical ecosystem designed to meet employees wherever they are on the health continuum. It integrates real-time biometric monitoring, condition-specific coaching, early risk detection, and comprehensive care coordination.

This multi-layered model ensures that every member receives the right level of support, whether they simply want to build healthier habits or need ongoing clinical guidance to manage multiple chronic conditions.


Tier by Tier: How Optimal Health Delivers Precision Support

1. Wellbeing Tier: The Foundation of Prevention

This tier is ideal for employees who are not yet managing a condition but may not know their risk factors. It focuses on:

  • Personalized assessments

  • Lifestyle education

  • Behavioral support

  • Early identification of emerging health risks through screening tools

Even at this foundational level, members receive meaningful guidance designed to reduce future health burdens.

A study published in the American Journal of Health Promotion found that structured lifestyle coaching programs can reduce long-term risk factors for metabolic disease by up to 18 percent.(pubmed.ncbi.nlm.nih.gov)

2. Prevention and Preconditions Tier: Early Action to Avoid Future Costs

This tier targets individuals at risk of developing chronic conditions or those already exhibiting early-stage markers such as prediabetes, hypertension, or elevated cholesterol.

Participants receive:

  • One-on-one coaching

  • Goal-setting reinforced by evidence-based behavior change strategies

  • Monitoring to identify early clinical shifts

  • Prevention-focused guidance tailored to each member

Research shows that early intervention can prevent or delay type 2 diabetes by 58 percent, according to the Diabetes Prevention Program (DPP).(cdc.gov)

3. Single Topic or Condition Tier: Targeted Clinical Support

For employees actively managing a condition such as diabetes, asthma, hypertension, or weight management through GLP-1 agonist therapy, this tier combines:

  • Dedicated nurse coaching

  • Continuous biometric insights

  • Condition-specific education

  • Treatment adherence guidance

  • Monitoring of patterns that could signal deterioration

Studies on chronic disease management have demonstrated that coordinated clinical coaching can reduce hospitalizations by up to 30 percent.(ahrq.gov)

4. Integrative Condition Tier: Comprehensive Support for Complex Populations

Many employees with chronic conditions do not just manage one disease. They often juggle overlapping conditions including mental health challenges, cardiovascular issues, chronic respiratory disease, pain disorders, and metabolic conditions.

This tier delivers high-touch, coordinated support through:

  • Cross-condition clinical monitoring

  • Integrated behavioral health support

  • Comprehensive review of med interactions

  • Personalized intervention plans

  • Prevention of complication escalation

This level of intervention can drastically improve quality of life. Research shows multimorbidity-focused programs decrease emergency visits by up to 23 percent.(pubmed.ncbi.nlm.nih.gov)


Game-Changing Add Ons: Biometric Bands and Home Lab Kits

The add-on biometric band, powered by all.health, is what elevates Optimal Health far beyond traditional wellness programs.

Why a Clinical-Grade Biometric Band Matters

Most consumer wearables do not capture medical-grade data and are not designed for clinical intervention. The Optimal Health band is:

  • FDA-registered

  • Designed for healthcare-grade monitoring

  • Capable of continuously measuring biomarkers relevant to early detection of chronic diseases

  • Equipped to transmit real-time data directly to clinicians

This continuous feedback loop allows our clinical team to identify early warning signs long before symptoms become obvious. Research on wearables shows that multimodal biometric data can even predict clinical deterioration days in advance.(arxiv.org)

This level of insight empowers employers to meaningfully reduce risk and gives employees confidence that their health is being monitored with genuine clinical oversight, not generalized lifestyle data.

Home Lab Kits

These at-home kits support better compliance, offer quick diagnostic insights, and allow members to stay engaged in their health journey without the need for office visits. They are especially impactful for rural populations or employees working nontraditional hours.


How Optimal Health Strengthens Employers

Reduced Absenteeism and Presenteeism

By addressing health risks early and supporting chronic condition management, Optimal Health can help reduce both sick days and performance impairment. IBI reports that for every dollar spent on healthcare benefits, 61 cents are lost to illness-related productivity decline.(news.ibiweb.org)

Maximization of Healthcare Dollars

Avoiding crises is always less expensive than reacting to them. Early detection and coordinated care management reduce unnecessary emergency visits, slow disease progression, and help stabilize healthcare spend.

Improved Engagement and Health Ownership

Whether an employee is simply learning healthier habits or actively managing a chronic condition, Optimal Health’s personalized pathways and connected monitoring foster long-term engagement. Research consistently shows that engaged employees demonstrate better adherence and achieve better clinical outcomes.

Integration with Existing Benefits

Optimal Health was designed to integrate seamlessly with existing benefit structures. It enhances your current plan without requiring infrastructure replacement or disruption.

Measurable ROI

Because Optimal Health incorporates clinical oversight and continuous data, results are not anecdotal. They are measurable, reportable, and tied to identifiable health outcomes such as reduced ER visits, improved biometric scores, and reduced sick days.


Strategic Importance of Launching at IFEBP

The IFEBP Annual Employee Benefits Conference attracts trustees and benefits professionals responsible for millions of covered lives across North America. Presenting Optimal Health at this event ensures the solution reaches:

  • Multiemployer trustees

  • Public sector plan decision-makers

  • Corporate benefits leaders

  • Health industry innovators

The conference’s focus on emerging trends, advanced care models, and plan sustainability underscores the relevance and urgency of Optimal Health. The Hawaiʻi launch set the stage for nationwide adoption.


Final Thoughts: The Future of Workforce Health Begins Now

Workplace health challenges are growing. Chronic disease rates are rising. Employers are under pressure to manage costs while still offering competitive benefits. Employees want support, not surface-level wellness programs.

Optimal Health is the solution built for this moment.
It is comprehensive.
It is clinically rigorous.
It is measurable.
It is scalable.
And it is built to improve health outcomes across entire populations.

To learn more and download literature about this program, please click here.

If you are ready to transform your workforce health strategy, contact us at sales@hinesassoc.com to learn how Optimal Health can be implemented within your organization.

A Member of the Global Excel Family
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As a member of the Global Excel Family, Hines continues to offer you the customer service excellence you’ve come to expect from us.

Global Excel is one of the largest independent assistance and cost-containment companies specializing in the U.S. market. With over 360 corporate clients located in more than 90 countries around the world, Global Excel manages approximately 372,000 inpatient, outpatient and non-medical cases and files per year and processes over $1.95 billion in claims annually.