Contact us

Get in touch

Member – Patients

If you are a member or patient and need to contact us for support, please call 800.735.1200 or email us at members@hinesassoc.com

Attention Providers:

Groups under the TPA IBA – International Business Administrators with the following prefixes are NOT serviced by Hines & Associates:

AFA, AFB, AFC, AFG, AFL, AFX, ASR, AFR

For these groups:

  • Contact IBA directly for pre-certification instructions
  • Use the phone number on the patient’s insurance card

Click here to visit IBA’s provider portal

Our locations

CORPORATE OFFICE

115 E. Highland Avenue

Elgin, IL 60120

 800.735.1200
   847.741.1306

 

CORPORATE SALES & MARKETING

2075 Foxfield Rd

Suite 100

St Charles, IL 60174

 800.735.1200

Information

If you’d like to know more about Hines’ services, please fill out the form below and we’ll provide you with more information.

For sales assistance and requests for proposal, email: sales@hinesassoc.com

Contact Information

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People that Hines & Associates, Inc. works with is not limited to third-party administrators—please see our About Us page for a complete list.

This form is not for patients. For patients inquiring about case management or seeking assistance with a health condition, please consult with your doctor.

Hines & Associates, Inc. is a nationwide, independent leader in personalized managed health care, focusing on what's important to you—comprehensive services with the program excellence and cost containment that you demand.

CORPORATE OFFICE

115 E. Highland Avenue

Elgin, IL 60120

T  800.735.1200
F  847.741.1306

CORPORATE SALES & MARKETING

2075 Foxfield Rd

Suite 100

St Charles, IL 60174

T  800.735.1200
F  847.741.1306

© Hines & Associates, Inc. 2021
A member of the Global Excel Family