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24-Hour Nurse Line... Immediate Assistance.
Hines’ nationwide URAC accredited Health Call Center Program assists patients and families 24-hours a day. Experienced and caring registered nurses access state-of-the-art informational systems to identify emergencies, provide nurse triage, and disperse health education, care advice and support to every caller.
Estimates show that a high percentage of all emergency room treatment is for non-emergency care. Also, between 25 and 50 percent of physician office visits could be eliminated through self-care at home. Hines’ 24-Hour Nurse Line provides immediate input on related services, promoting patient education and self-empowerment.
Health Assistance...Just a call away.
Questions? Link to our patient health library at www.hineshealth.info
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